CargoSprint’s Krissman on harbor truck appointment upgrades
In light of the complaints about the CargoSprint harbor trucking appointment system voiced by Port of Oakland harbor truckers, CargoSprint CEO Caro Krissman says he is now hopeful a new upgrade will streamline the process and make the appointment process more user-friendly. (See Stas Margaronis, AJOT August 21, 2025, article)
In an interview with AJOT at the IANA 2025 Expo, Krissman said, I want to start by just acknowledging what a challenging time it is for motor carriers and independent operators and especially in the Oakland Gateway. We’re incredibly excited about the new solution that we’ve announced today (Sept 18) in conjunction with the Port of Oakland. And while it doesn’t eliminate all the problems, I would say it materially alleviates some of these challenges. And we’ve got a number of early adopters from the drayage community in Oakland using the product now. And the feedback has been quite positive thus far.
Krissman described how the new CargoSprint product works: “Effectively, what the product does is it overlays across all three terminals at the Port of Oakland and allows the motor carrier to create some business rules and orchestrate their appointments to create a lesser burden on their dispatcher and create a more seamless experience for the dispatcher versus the individual experience that exists today.”